Online reputation management (ORM) is more important than ever in 2018. Damaging online content can make it difficult to build a career or qualify for an important position. HR recruiters in almost every field routinely Google job applicants as part of the interview process, and 75 percent say they’ve dismissed a candidate based on what they find. Even a simple lack of presence online can make an employer question whether your CV is accurate....
Movie reviews are used by consumers to decide if a movie is worth paying to see; but what effect do they really have on monetary box-office success and the spending habits of modern filmgoers? Does online word-of-mouth – whether professional or casual – truly affect someone’s decision to purchase a movie ticket?...
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Bitcoin has struggled through multiple reputation setbacks since its introduction in 2009, and 2018 isn’t shaping up to be much better. Last year, Bitcoin’s value rose steadily through November, reaching an all-time high of around $19,000 USD in December 2017, but since then it has fluctuated widely with a marked fifty percent drop in January 2018. Some digital currency experts have pointed out that Bitcoin and other cryptocurrencies saw a similar decline in January of 2017, ...
Family offices pose a serious and often unrecognised reputation risk for high net worth families. Family fortunes rarely survive past the third generation, and while financial loss is sometimes the result of poor investment decisions, more often than not non-investment risks are also a significant factor. Non-investment risk is commonly associated with family members themselves; disputes, divorces and scandals can all threaten a family’s good name. However, many wealthy ...
Numerous studies continue to highlight just how important corporate reputation has become. A positive reputation doesn’t just help a company attract customers; it is an integral part of building a successful and competent team of employees. According to a 2015 study from Corporate Reputation Magazine, 67 percent of men and 86 percent of women would rather remain unemployed than accept a job working for a badly reputed company. Meanwhile, 92 percent of the people surveyed ...
Slowly but surely, voice is becoming the new way to search. Apps like Apple’s Siri and Microsoft’s Cortana are no longer a novelty. As voice technology has improved in accuracy and versatility (word error rates are now as low as 8 percent), more people rely on digital personal assistants and the number of audio searches continues to rise. According to Google, 20 percent of all searches now take place via voice, while some estimates show that this number will have grown to 50 ...
Reputation is fragile. A single misstep, even just a badly handled customer complaint, can bring the most carefully built reputation crashing down. Many big name brands have found themselves trapped in a bad publicity vortex after a negative story was captured by the popular imagination and went viral. Smaller businesses may be less likely to find their mistakes on the national news, but they can be just as vulnerable with less resources to combat the situation and less ...
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The Right to Be Forgotten (RTBF) has existed in Europe since 2014 when it was first defined by the Court of Justice of the European Union (CJEU). It applies to residents of the twenty-eight EU member countries, as well as Switzerland, Iceland, Lichtenstein and Norway. Anyone located in one of these countries can make a request to be forgotten or authorise a third party to do so. The vast majority of requests are made concerning ‘private personal information’ (95.6 percent ...
From the client perspective, removing negative content is the ideal solution, but this is only applicable in specific situations. There are essentially two ways of removing content from the internet. The first is to contact the person or organisation hosting the content and ask that it be removed or updated. The second is to work with Google to get it deindexed. In this case, the content would still be accessible to someone with the link, but it would not appear on a search ...
Search Engine Optimisation (SEO) is often confused with Online Reputation Management (ORM), but the two are not the same. Most SEO campaigns are focused on ranking a company’s official site for an industry related keyword in order to draw in customers running a general search....
